Reference

How 99bajee Handles Your Personal Data

This Privacy Policy explains exactly what data 99bajee collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Data collected at account creationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataHow to contact us about privacy

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption on every connection between your device and our platform — whether you are on a mobile browser in Dhaka or switching to desktop mid-session. Your account password is stored as a one-way hash; we never see it in plain text. Below are the four areas of data handling we take most seriously for Bangladesh account holders.

Payment Data Security Wallet references from bKash, Nagad and Rocket transactions are stored in an isolated record. We never store your mobile banking PIN or full account credentials — only the reference number needed to verify your deposit.

Cookie and Tracking Scope We use session cookies to keep you logged in across page loads and analytics cookies to understand which parts of the platform are used most. You can manage cookie preferences from the settings menu in your browser.

Account Access and Session Control Every login triggers an OTP to your registered phone number. If a login attempt comes from an unrecognised device, we flag it before the session opens. You can review active sessions and end them from Account Settings.

Data Retention and Deletion Active account data is held while your account remains open. After closure, we retain only what applicable financial and legal rules require. Submit a deletion request via Account Settings and we will confirm what can be removed and what must be kept.

What We Collect and Why We Hold It

99bajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the name, email address, phone number and date of birth you provide. If you deposit using bKash, Nagad or Rocket, we also record the transaction reference and wallet number tied to that transfer — not your full

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mobile banking credentials, only the reference details needed to match your deposit to your account. We collect device identifiers and browser data automatically when you access the platform, which helps us detect unauthorised logins and keep your session secure. We do not sell your personal data
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to third parties. Data is shared only with payment processors (including the rails behind bKash, Nagad and Rocket), fraud-prevention services, and where required by applicable law. Retention periods vary by data type: account registration data is held for as long as your account is active plus
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a legally required period after closure; transaction records are retained as required by applicable financial rules. Jurisdiction and eligibility for our services depend entirely on your local law and the eligible regions we operate in — if you are unsure, check with local authorities before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to access, correct or remove the personal data we hold about you, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request promptly and respond within the timeframe required by applicable rules — exact timelines depend on the nature of your request and the data involved.

Common Questions About Your Privacy on 99bajee

These are the questions we hear most often about how we handle personal data. If your question is not covered here, use the live chat or email route described in the contact section above.

We collect your name, email, phone number and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference linked to that wallet transfer.

Wallet references are shared only with the payment processors that handle those rails. We do not sell or pass your payment data to advertisers or unrelated third parties under any circumstances.

Log in, go to Account Settings, and select Privacy and Data to submit a formal access request. Alternatively, email our support team with your registered phone number and we will process your request.

Yes. Submit a deletion request through Account Settings or via email. We will remove what we legally can and tell you clearly which records must be kept under applicable financial rules.

Account data is retained while your account is active. After closure, transaction records are kept for the period required by applicable law. We do not hold data longer than necessary.

We use session cookies for login continuity and analytics cookies to see how the platform performs. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Info99Bajee Banking

How 99bajee Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Privacy Concerns

Common Questions About Your Privacy on 99bajee

01 What personal data does 99bajee collect when I open an account?

02 Is my bKash or Nagad wallet information shared with anyone?

03 How do I request a copy of the data 99bajee holds about me?

04 Can I ask 99bajee to delete my personal data?

05 How long does 99bajee keep my account and transaction data?

06 Does 99bajee use cookies, and can I control them?

Privacy Policy

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